FAQ

  • Absolutely not! We work on a set fee basis. Every service or feature we provide has a fixed cost so you can stay within budget at all times. If you need extra features that fall outside our main packages, add-ons and extras also have set costs. This makes it easy for everyone to understand what they can expect and how much the project will cost.

  • Yes – we charge a small fee each month via direct debit to cover your website’s hosting. Our fixed-fee hosting packages include an SSL certificate (required by many modern browsers) and where applicable, a domain renewal fee.

    The only other ongoing fees that may arise are for customers looking to boost their SEO (search engine optimisation), or want to make updates to their website on a monthly basis.

    Hosting packages between £25-£30+VAT per month.

    SEO packages start from £299+VAT per month.

    Website Care/Maintenance Plans start from £30+VAT per month.

  • Big NOPE – we don’t do templates.

    Some web design companies use pre-made ‘themes’ or ‘templates’ and shoehorn in content. Not us! We build every website from scratch, designing your website around your content. This means you get a website as unique as your business!

  • Absolutely everyone (apart from anything that’s morally wrong or a little X rated!)

    We work with all types of industry and trade. Find out more about the kind of websites we build and who we build them for here: Trades & Industries

  • Of course! Every website we design is ‘responsive’. This means it looks great on whatever device you may be viewing it on – desktop, laptop, tablet or mobile. Google LOVES responsive web design.

  • We’ll always do our best to build your website within 7 days, providing we’ve got all the information we need in order to do so. We don’t like to keep customers waiting so if you need a website in a hurry, you’ve found the right web designers! Some websites can be up and running in less than 24 hours – some websites might need a little more work but we’ll always provide timescales when quoting.

  • All the support you could need! We’re here to help whenever you need it. Need a new page? No problem. Want a new feature added? Consider it done. Looking to up your local SEO game? Ready when you are!

    As with everything we do, our services benefit from set pricing so you know exactly how much everything will cost with no nasty hidden surprises! We also offer monthly maintenance packages which include a set amount of website revisions each month. From only £50+VAT per month.

  • Yes, we specialise in building WordPress websites. WordPress is a widely-used content management system (CMS) estimated to power approximately 43% of all websites on the internet. It offers a user-friendly interface and a vast library of themes and plugins, making it easy to create customised websites.

  • Yes, you can manage and edit certain aspects of your website yourself. To maximise your website’s appearance and SEO performance, we build websites using complex tools and custom code. Because of this, some technical expertise is needed to modify your website’s design. However – our websites are built with WordPress. This means you can update various content across the site using the back-end system. This includes tasks such as creating blog posts and updating FAQs. With all that said, our team are always available to assist with changes to your website, no matter how big or small.

  • Absolutely not! You don’t need to be local to work with us. While we take pride in serving local businesses, we work with clients from all across the country and even internationally. Thanks to modern communication technologies, we can effectively collaborate and deliver our services remotely. Whether you’re just around the corner or on a sunny beach halfway across the globe, we are fully equipped to cater to your web design needs. Our goal is to provide exceptional service and create successful websites regardless of geographical boundaries. So, feel free to reach out to us no matter where you’re located, and we’ll be happy to discuss your project requirements.

  • You have complete freedom to decide how much input you want to have in the process. While some clients prefer to trust our expertise in designing and building a website that best serves their business, others prefer to be more involved in the decision-making. We will always require some content from you regarding your business, services, and any specific details you want to highlight. If writing isn’t your strong suit, don’t worry! We offer copywriting services to assist you. The more input and feedback we receive, including your preferences, desired features, and additional functionality, the better equipped we are to create the perfect website that aligns with your vision and goals. Your satisfaction is our top priority, and we value your input in making that happen.

  • Generally, the text content for the website is provided by you. However, we do offer a copywriting service for those who prefer assistance in crafting compelling content. Even if you opt for our copywriting service, we will still require some basic information about your business, services, and key details to ensure accuracy and relevance. If you choose to provide your own content, we will proofread it and make minor modifications at no additional charge. This ensures that the content aligns optimally with the page designs and is search-engine friendly. Our goal is to collaborate with you to create high-quality content that effectively represents your business and resonates with your audience.